Customer Login
Once the profile is created, clients can log into their account on your Doxford webpage (see the screenshot below) or directly at https://doxford.net/customer/login.
![](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_client_login-1024x783.png)
Customer Personal Profile
- Customers can see and edit their personal data:
![Graphical user interface, application, Teams
Description automatically generated](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_client_info-842x1024.png)
- Clients can see and edit their pets’ info:
![Graphical user interface, application, Teams
Description automatically generated](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_pet_info-1024x1012.png)
- Customers can check their upcoming appointments either in the calendar or in the list of orders (in the left sidebar).
![A screenshot of a computer
Description automatically generated](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_calendar-1024x805.png)
![Graphical user interface, application
Description automatically generated](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_orders_list-1024x503.png)
- Clients can book an appointment by clicking the ‘Request Booking’ button in the left sidebar menu. They’ll be redirected to your Doxford webpage booking tool.
![Calendar
Description automatically generated](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_request_booking_1-1024x515.png)
![Graphical user interface
Description automatically generated](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_request_booking_2-1024x520.png)
Client Profile Settings
You can enable/disable report cards and chat for your clients by selecting ‘Settings’ -> ‘General’ in the left sidebar menu. There you need to click the ‘Client Portal’ tab. Tick Yes or No next to an option. That will/won’t allow clients see the report cards or contact you via chat.
![Graphical user interface, text, application
Description automatically generated](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_chat_cards_enable-1024x491.png)
- If the option’s enabled, customers can contact you via chat (‘Chat’ button in the left sidebar menu).
![Graphical user interface, text, application, Teams
Description automatically generated](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_chat-1024x497.png)
- If the option is enabled, your clients will see report cards (that are made of check-ins). To reach them, they need to click the ‘Report Cards’ button in the left sidebar menu.
![](https://help.doxford.net/wp-content/uploads/2020/11/client_portal_report_card_2-1-1024x347.png)