Customer Login
Once the profile is created, clients can log into their account on your Doxford webpage (see the screenshot below) or directly at https://doxford.net/customer/login.
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Customer Personal Profile
- Customers can see and edit their personal data:
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- Clients can see and edit their pets’ info:
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- Customers can check their upcoming appointments either in the calendar or in the list of orders (in the left sidebar).
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- Clients can book an appointment by clicking the ‘Request Booking’ button in the left sidebar menu. They’ll be redirected to your Doxford webpage booking tool.
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Client Profile Settings
You can enable/disable report cards and chat for your clients by selecting ‘Settings’ -> ‘General’ in the left sidebar menu. There you need to click the ‘Client Portal’ tab. Tick Yes or No next to an option. That will/won’t allow clients see the report cards or contact you via chat.
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- If the option’s enabled, customers can contact you via chat (‘Chat’ button in the left sidebar menu).
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- If the option is enabled, your clients will see report cards (that are made of check-ins). To reach them, they need to click the ‘Report Cards’ button in the left sidebar menu.
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